CASE STUDIES
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INSTITUTION: United Nations Federal Credit Union, Long Island City, New York
ASSET SIZE: $2.8
billion
KEY CHALLENGES:
- Inability
to aggregate statements for members with multiple accounts was
increasing UNFCU's domestic and overseas postage, as well as
paper and envelope costs
- Former solution
was proprietary and rigid; required programming intervention
to change, driving up costs and causing delays.
- Previous
solution's processing time was slow in preparing the multiple
file formats
required for various output (XML, PDF, etc.)
- Unable to
determine how many statements were electronic, how many were
printed,
how many went overseas, domestic, etc., in order to reconcile
with print mail vendor
SOLUTION: Optria
Communiqué
RESULTS:
- Monthly
statements and annual tax statements for members with multiple
accounts
are now aggregated, saving thousands of dollars each month
- Low cost
of ownership; system is easily maintained
- Open environment
enables credit union to update and make changes themselves,
without cost or wait time of programming intervention<
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CASE STUDY 
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