Client stories

Institutions do not stay fifteen years by accident.

Optria's average client relationship is fifteen years, across institutions from $300 million to $40 billion in assets.

15+ YearsAVERAGE CLIENT RELATIONSHIP
$300M-$40BINSTITUTION ASSET RANGE
20+ YearsBANKING DATA EXPERTISE
SOC 2SECURITY CONTROLS
Client operational summary

Precision to DNA: history the new environment did not carry forward.

Core conversion · Fiserv Precision to DNA

Statement production continued while the underlying system changed.

“During a Fiserv Precision to DNA conversion, Optria reconstructed historical escrow information that the new environment did not carry forward.”

The institution's operations team did not have to build a data workaround, and account holders did not receive statements missing history. That is the difference between accepting a file and understanding where the information came from.

↗ Full case study pending client approval for public use
Patterns across the base

What the long relationships have in common.

01

Growth without a production rebuild

Institutions that grew through acquisition and expansion kept the same communication process as volume and document types increased.

02

Conversions absorbed by the vendor

Core and ancillary system changes were handled inside Optria rather than turned into an institution-side project.

03

Documents rebuilt at implementation

Each institution started with a redesign rather than a copy of the previous vendor's output.

04

Recognition

Three Optria clients have appeared on Forbes Best Banks lists.

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